Log In Concerns

Q	I do not have or know my User ID
A	Please call us at 1-800-227-7547 and we will gladly provide you with your website User ID.
Q	I do not have or know my Password
A	Please call us at 1-800-227-7547 and we will gladly provide you with your website Password.
Q	I log in successfully, to the website, but the ‘Log In’ button still appears as though I am not logged in. I cannot see any prices or place an order.
A	We apologize for this issue as it pertains to a security feature within Microsoft’s Internet Explorer. Please review the following steps: 1. Look for the privacy icon in the bottom status bar. 2. Double Click the Privacy Icon. A dialog window will appear (as pictured below). 3. Select the item ‘http://70.147.220.236’ and right click. 4. Then select ‘Always Accept cookies from this site’. 5. Press the ‘Close’ button and try to log in to the site again. 6. Any further issues, Please give us a call at 1800-227-7547